After Sales & Remakes - Pricepoint

After Sales & Remakes

Resolve issues quickly and keep customers happy

Handle service requests, remakes and customer communications from a single system, with every interaction logged.

Capture issues on site: Take photos and notes via the Pricepoint app to document problems at the point of discovery
All communications in one place: Every email and SMS is automatically logged in the job timeline
Monitor after sales performance: Dashboards give real-time visibility of open service jobs, remake volumes and resolution times

Turn every issue into a resolved job

Pricepoint keeps service jobs connected to the original order and every customer interaction on record.

Document problems at the point of discovery: photos, notes and evidence captured on site and linked to the job before remedial work begins.

All emails and SMS messages are logged in the job's timeline, keeping every conversation in one place.

Incoming & Outgoing: Every message sent or received is automatically captured against the job.
Full Job Timeline: Customer interactions sit alongside notes and photos in a single chronological view.

Real-time dashboards show open service jobs, remake volumes, resolution times and team workloads.

See Pricepoint in action with a personalised demo, or explore our straightforward pricing.